This week has been a lesson in customer service...
Once upon a time there was a bed. A large, nay kingsized bed, which was incredibly comfortable.
One day, the fair damsel heard a loud cracking noise as her faithful hound used the said bed for trampoline practise..
Alas, thought the maiden, verily I cannot find my email receipt for this lovely bed and it has a large crack running down the leg.
Suffice to say, on phoning the helpful company who sold the bed, they were able to immediately trace the order (oh how we marvel at the whirlygig they call a computer) and order a replacement bed as well as offer a refund.
That company, good friend was Argos. Aka known in our family as 'Argiles' courtesy of my dear, mad as a hatter lovely old Grandma...